Reservation Policy

How to book and confirm services with Cali Pets Hotel.

Last updated: January 1, 2026

To ensure every guest receives the attention they deserve, Cali Pets Hotel manages capacity carefully. Please review the following before booking.

Booking

  • All reservations must be requested in writing through our website or by email.
  • Boarding requests should be made at least 7 days in advance, and earlier during holidays.
  • Reservations are confirmed once we acknowledge availability in writing.

Deposits

A deposit may be required to hold boarding dates, especially during peak seasons. Deposits are applied to the final balance.

Changes

Changes to confirmed reservations are subject to availability. Please contact us as early as possible.

Late Arrivals & Early Pickups

Drop offs and pickups outside of agreed hours may not be possible. Please confirm your schedule when booking.

Cancellations

See our Refund Policy for cancellation terms.

Contact

info@calipets.com | +1 (714) 881-4405 | 160 S Old Springs Rd Suite 150, Anaheim Hills, CA 92808.