Grooming Policy

Safe, gentle grooming for every pet.

Last updated: January 1, 2026

Appointments

Grooming is by appointment. Please arrive on time so we can keep every pet on schedule.

Health & Vaccinations

Pets must be current on Rabies and Bordetella (dogs) or Rabies and FVRCP (cats), and free of contagious conditions.

Matting

Severely matted coats may require a shorter cut for the pet's comfort and safety. We will always discuss options with you before proceeding.

Special Needs

Tell us about anxieties, sensitivities, medical issues, or past grooming experiences. We tailor every visit to the pet in front of us.

Aggression

For the safety of our team and your pet, we may decline grooming if a pet poses safety risks.

Cancellations

Please provide at least 24 hours notice for cancellations. See our Refund Policy for details.

Contact

info@calipets.com | +1 (714) 881-4405 | 160 S Old Springs Rd Suite 150, Anaheim Hills, CA 92808.