Cali Pets Hotel ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services in Anaheim Hills, California.
Information We Collect
- Contact details such as name, email address, phone number, and mailing address.
- Pet information including name, breed, age, vaccination records, and health notes.
- Reservation and service history.
- Communication preferences and form submissions.
- Website usage data such as IP address, browser type, and pages visited.
How We Use Your Information
- To process reservations, deliver services, and provide customer support.
- To communicate about appointments, services, and follow up care.
- To improve our website, services, and customer experience.
- To comply with legal obligations under California and federal law.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers (such as payment processors or email platforms), with veterinarians in case of emergency, or when required by law.
Your California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents may request access to, deletion of, or correction of personal information we hold. To exercise these rights, contact us at info@calipets.com.
Data Security
We use reasonable physical, technical, and administrative measures to protect your information. No system is 100 percent secure, but we work continuously to safeguard your data.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Updates To This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
Contact
Questions? Email info@calipets.com or call +1 (714) 881-4405. Mail: 160 S Old Springs Rd Suite 150, Anaheim Hills, CA 92808.